Who we are

Our website address is: https://www.deardiarycourses.com.

Dear Diary Courses is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and disclose personal information provided to us through our website, Dear Diary Courses. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information such as your name, email address, billing and shipping address, and payment information when you make a purchase or create an account on our website. We also collect information about your device, such as your IP address and browser type, and information about how you use our website.

Use of Information

We use the personal information you provide to us to process your orders, communicate with you about your orders and to provide you with information about our products and services. We may also use your information to improve our website and services, to personalize your experience on our website, and to comply with legal obligations.

If you request a password reset, your IP address will be included in the reset email.

Disclosure of Information

We may disclose your personal information to third-party service providers who help us operate our website and process your orders, such as payment gateway providers Payfast and Payflex. We may also disclose your information to comply with legal requirements or to protect our rights and property.

How long we retain your data

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee the security of your information transmitted to us over the internet.

Third-Party Websites

Our website may contain links to third-party websites, which have their own privacy policies. We are not responsible for the privacy practices or content of these websites.

Visitor comments may be checked through an automated spam detection service.

Marketing Communications

We may send you marketing communications about our products and services. You can opt-out of these communications by following the instructions provided in the communication or by contacting us at info@dear-diary.co.za.

Legal Guidelines

This Privacy Policy complies with the Protection of Personal Information Act, 4 of 2013, and the Electronic Communications and Transactions Act, 25 of 2002.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under applicable data protection laws, please contact us at info@dear-diary.co.za.

Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will become effective when posted. Your continued use of our website following the posting of any changes indicates your acceptance of such changes.